Terms of Service

Introduction & Acceptance of Terms

Welcome to www.soleflowg.shop (the "Site"), operated by TrendStep Footwear. We specialize in premium footwear products, including boots, shoes, sandals, heels, sneakers, and related accessories (collectively, "Products"). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current information during registration.
• Maintaining the confidentiality of your account credentials.
• All activities under your account, including unauthorized access.

We reserve the right to suspend or terminate accounts for violations of these Terms.

Product Information & Order Terms

We strive for accuracy in Product descriptions, images, and pricing. However, minor discrepancies may occur. All orders are subject to availability, and we reserve the right to cancel orders for any reason, including pricing errors.

Footwear-Specific Note: Our Products are designed for general use. While we prioritize quality, individual fit and comfort may vary. We are not liable for discomfort or injuries resulting from prolonged wear or improper use.

Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. You authorize us to charge the total amount (including taxes and shipping) at order confirmation.

Shipping: Delivery times are estimates and not guaranteed. Risk of loss transfers to you upon delivery.

Returns: Unused Products in original packaging may be returned within 30 days of delivery for a refund or exchange, excluding shipping costs. Custom or personalized items are non-returnable.

Intellectual Property Rights

All Site content, including logos, text, and images, is owned by TrendStep Footwear or its licensors and protected by intellectual property laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: The Site and Products are provided "as is" without warranties of any kind, express or implied.

Footwear-Specific Disclaimers:

• Performance Footwear: High-performance boots and grip-enhanced shoes are designed for specific conditions but do not guarantee prevention of slips or falls in all environments.
• Fashion Footwear: Beaded flats, satin heels, and similar Products prioritize aesthetics; prolonged wear may require breaks for comfort.

In no event shall TrendStep Footwear be liable for indirect, incidental, or consequential damages arising from Product use.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where TrendStep Footwear is headquartered. Disputes will be resolved through binding arbitration, waiving the right to jury trials or class actions.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.