We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation, ensuring your selected items are carefully inspected and securely packaged. Whether you're shopping for everyday essentials or seasonal favorites, we prioritize swift handling to get your order on its way. Shipments are dispatched from our fulfillment centers via trusted carriers, with tracking details provided for your convenience.
Processing typically takes 1-2 business days, followed by transit times that vary based on your location and selected shipping method. Standard deliveries generally arrive within 10-15 business days after dispatch. Note that unforeseen circumstances like weather disruptions or carrier delays may occasionally extend this window. For time-sensitive needs, we recommend placing orders well in advance.
We offer the following shipping options:
All costs are calculated at checkout based on your order total and destination.
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select Asian territories. Some remote locations or regions with shipping restrictions may not be serviceable. During checkout, our system will automatically validate your address. If we're unable to deliver to your area, you'll be notified immediately with alternative suggestions.
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Most carriers provide detailed updates including estimated delivery dates. If your tracking information hasn't updated within 5 business days of shipment, please check your spam folder or contact us at [email protected] for assistance.
While we strive for timely deliveries, occasional delays may occur due to customs inspections, weather events, or carrier logistical issues. If your package hasn't arrived within 5 business days of the estimated delivery date, please contact our support team at [email protected] with your order number. We'll promptly investigate and either reship your items or process a refund if the package is confirmed lost.
International customers may be subject to customs fees, import taxes, or brokerage charges imposed by their local government. These fees are the responsibility of the recipient and are not included in your order total or shipping costs. We cannot predict or reimburse these charges. For guidance on potential fees, we recommend contacting your local customs office before placing international orders.
