Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. At SoleFlow, we started small—just a couple of sneaker enthusiasts who wanted to bring something fresh to the game. And guess what? We still read every single message that comes our way. Seriously, our founder once spent an entire weekend replying to emails because, well, your words matter to us.
You know how some companies make you feel like just another ticket number? Yeah, we hate that too. Here’s how to reach real humans who actually care:
Prefer typing? Our live chat is buzzing during business hours. Or fill out our contact form if you’re the organized type.
Remember that time we changed our return policy because 12 customers said it was confusing? That’s the power of your feedback. Whether it’s a product idea (“Can you make these in neon green?”) or a shipping question (“Where’s my order?!”), we’re listening. Even the quirky notes—like the customer who sent us a haiku about shoelaces—get a smile.
P.S. If you’re wondering why we don’t have a fancy chatbot… well, let’s just say we’d rather keep things real.
